PURNAWAN, Ade. Kualitas Pelayanan Perekaman E-Ktp . Jurnal Publik, [S. l.], v. 16, n. 02, p. 81–90, 2022. DOI: 10.52434/jp.v16i02.125. Disponível em: https://jurnal.pps.uniga.ac.id/index.php/jurnalpublik/article/view/125. Acesso em: 25 sep. 2025.